Privacy Policy

Effective Date: 3.20.2025
Last Updated: 3.20.2025

Integrity Elevator Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Site") and use our services. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any other information you voluntarily provide when filling out a contact form, requesting a service, or communicating with us.
• Business Information: Details about your company, location, and service needs related to elevator maintenance and repair.
• Technical Data: IP address, browser type, operating system, and other technical details collected via cookies and analytics tools.
• Usage Information: Data on how you interact with our Site, including pages visited, time spent on pages, and referral sources.

2. How We Use Your Information
We use the information collected for the following purposes:

• To provide and manage our elevator maintenance and repair services.
• To communicate with you regarding inquiries, appointments, and service updates.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our business against fraud and security threats.
• To send marketing communications (only if you have opted in).

3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data under the following circumstances:

• Service Providers: With third-party contractors and vendors who assist in providing our services (e.g., scheduling software, payment processors, IT support).
• Legal Compliance: If required by law, regulation, or legal process, we may disclose information to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices
Depending on your location, you may have the right to:
• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from minors.

9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Integrity Elevator Solutions
35529 Hwy 96 South, Buna, TX 77612
(888) 994-6889
customerservice@integrityelevators.com
By using our Site, you acknowledge that you have read and understood this Privacy Policy.